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Director of Programs and Evaluations, Fair Chance

Fair Chance is seeking a Director of Programs and Evaluation to play an integral role as a member of the senior management team, helping lead and guide the organization’s programming, outreach, and overall strategic direction. This position is responsible for overseeing the various programs of Fair Chance, providing leadership on program design, modification and implementation, including quality assurance, evaluation, accountability and results. 

The ideal candidate is an experienced nonprofit leader and manager who brings a track record of success in organizational development, capacity building and evaluation and is passionate about outcomes at community based organizations.

The Director of Programs and Evaluation reports to the Executive Director and manages a team of five+ professional staff and multiple support staff. 

Responsibilities:

Organizational Management & Strategy
• Work collaboratively with the Executive Director and other senior leaders to define and achieve the firm’s strategic objectives;
• Serve as a member of the senior management team, representing the programs department and staff, sharing program results and providing analysis on a regular basis.

Program Design and Implementation
• Lead the design and implementation of new program models;
• Develop new partner selection criteria based on program model and desired outcomes, and lead the biannual selection process;
• Build the requisite policies, systems, processes, and support mechanisms to ensure efficient and streamlined operations and program delivery, regularly refining these based on outcomes and feedback;
• Develop technology tools to better implement program work, including a functional and accessible knowledge sharing system for capacity building resources.

Monitoring and Evaluation
• Oversee and support the collection, storage and analysis of program data, working closely with program and management teams to regularly analyze data and trends, identify performance and impact gaps, and lead the development of proposed solutions to address them;
• Develop and implement frameworks to monitor the quality of implementation, document patterns of participants’ experience during the program, and evaluate the outcome of program participation once completed.

Staff Management
• Empower, motivate, and mentor program staff, serving as a thought partner, and ensuring staff has the necessary resources at their disposal to achieve the best possible results for nonprofit partners;
• Provide staff with opportunities to learn and grow while offering formal and informal feedback through performance evaluations and ongoing coaching;
• Lead performance management efforts for the program team by promoting and enforcing the use of performance and process tracking.

Community Engagement and External Relations
• Serve as the primary interface to support and manage new and active partner engagements, collaborations and community relationships;
• Work closely with the marketing and communications staff to develop online communications and branding, highlighting the program model and partner success stories;
• Elevate the organization’s brand through representation at conferences and presentations, and publishing white papers.


Qualifications:
• Bachelor’s degree required, advanced degree preferred
• Minimum of 8 years experience in organizational development in the nonprofit sector
• Outstanding analytical, critical thinking, and problem-solving skills
• Clear understanding of performance management outcomes, consulting activities and capabilities needed to achieve them
• Ability to design and manage internal staff training for building consulting capacity
• Track record of successfully managing high-performing staff to deliver results that meet or exceed expectations
• Demonstrated understanding of and commitment to community-based organizations and the nonprofit sector
• Exceptional relationship-building, listening, coaching, and interpersonal skills
• Collaborative and team-oriented working style 
• An entrepreneurial and creative approach to problem-solving
• Optimistic, energetic and passionate about Fair Chance’s mission

About Fair Chance
Fair Chance improves the lives of children living in Washington, DC’s most underserved communities by providing promising youth-serving nonprofits with comprehensive expertise in organizational management for up to two years. Our partnership model –up to 500 hours of free capacity building services per nonprofit — results in stronger organizations and significant and lasting benefits for the children they serve. We provide our transformative services free of charge so organizations can focus their limited resources directly in the community. Since 2002, Fair Chance has partnered with 85 DC-based nonprofits serving more than 80,000 children. We are now poised to demonstrate the efficacy of our model, expand geographically, and scale our model in other strategic ways. For more information, please visit www.fairchancedc.org.

How to apply
Interested candidates should submit a cover letter, salary history and resume at: http://leaderfit.catsone.com/careers/index.php?m=portal&a=details&jobOrderID=4316389

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